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Blank pages appear in my scanned image when using Epson Scan. How do I replace the product rollers? What do my product's lights indicate? How do I uninstall the product software? The product doesn't start when I press the button. Error Messages or Lights. Select the questions to view the answers I see the message Could not find computer s with Document Capture Pro installed when I try to scan.

Image Quality or Appearance. Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. Only part of my document scans. The product is not recognizing characters well when using Epson Scan. An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How should I clean the inside of the product?

How should I clean the product? How often should I replace the roller assembly kit? Print Quality or Appearance. Select the questions to view the answers Scanning is slow.

The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. How do I scan a document so I can edit the text in a word processing program? Software or Setup. Select the questions to view the answers Can my product be networked? I can't start Epson Scan in Windows or on my Mac. My product software doesn't work properly. Who do I contact for support on the software that came with my product? After I updated to Windows 8, my product's software is missing.

I was able to scan before, but now my system doesn't recognize the scanner. How do I scan using Document Capture Pro 2. BizCard, the third-party software, did not install on my Mac. How can I get a replacement CD for my product? Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson DS Downloads not available on mobile devices.

Top FAQs. Select the questions to view the answers The product doesn't work properly when I press the start button. What should I do? What do the product's lights indicate? I can't start Epson Scan 2 in Windows or on my Mac. My scanning software doesn't work properly in Windows or on my Mac. Paper jammed in my product. How do I uninstall the Epson product software?

How do I load plastic cards in the input tray? How do I scan to a SharePoint server or cloud service? How do I replace the product rollers?

Connection or Setup. Select the questions to view the answers What type of cable do I use to connect the product to my computer? Error Messages or Lights. Select the questions to view the answers What do the product's lights indicate?

I see the message Epson Scan 2 error has occurred and Epson Scan 2 will close. EB when I scan a double-sided document. Image Quality or Appearance. My scanned image is too dark. The product is not recognizing characters well when using Epson Scan. The colors of my scanned image don't match my original's colors when I use Epson Scan. I want to enlarge an image that I'm scanning with Epson Scan.

How do I obtain the best quality? An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How should I clean the product? How do I scan thick or special paper? I am unable to scan multiple images at one time. The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF.

Select the questions to view the answers I see a message to install Evernote when it's already installed when I try to connect Evernote to an Epson scanner app. Software or Setup. My product software doesn't work properly. How do I uninstall the product software? My computer doesn't recognize the product. How do I decide which resolution to select when scanning from Epson Scan? I cannot scan from my computer with the Image Capture application.

Who do I contact for support on the software that came with my product? How can I get a replacement CD for my product? I see the message Image size is too large. Who do I contact for software support? Select the questions to view the answers What do the product's lights indicate? My product doesn't start when I press the button.

How should I transport my product? Does Epson have a program where I can donate my working electronic equipment? Manuals and Warranty. Notices and Warranty PDF This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc.

Quick Reference - Document Capture Pro 2. Quick Reference - Document Capture Pro 3. Registration and Service Plans. Register Your Product To register your new product, click the button below. Register Now. Select the questions to view the answers How should I clean the product?

Print Quality or Appearance. Select the questions to view the answers I am unable to scan multiple images at one time. How can I scan something that doesn't fit under the document cover? Scanning is slow.

The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. I can't scan film since I updated my operating system to macOS Software or Setup. Select the questions to view the answers What applications are compatible with Easy Photo Scan? Can my product be networked? Who do I contact for support on the software that came with my product?

How do I install the software for my product if I don't have the CD? After I updated to Windows 8, my product's software is missing. How do I uninstall the product software? How do I decide which resolution to select when scanning from Epson Scan?

I was able to scan before, but now my system doesn't recognize the scanner. How do I obtain the latest product software for Windows or my Mac? I see the message Image size is too large. How do I get a replacement CD for my product? Select the questions to view the answers My product does not turn on. How should I transport my product? My product doesn't detect my photos placed on the product glass when I use the Start button on the control panel. What type of cable do I use to connect the product to my computer?

My product does not turn off. My product doesn't start when I press the Start button.



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